• After receiving your order, you have a legal delay of 14 days to return your order for size or defect reasons. We do not take in charge the costs of the return shipping but we take in charge shipping costs to deliver you back in a case of an exchange.
  • If we believe the item was intentionally damaged, misused, or worn for a certain time we reserve the right to refuse any exchange or return.
  • The product have to be returned in the original state and packaging.
  • For exchanges, you will be provided a voucher code of the same value you spent. Sales and promotion will not be be carried over your exchange.
  • For refunds, please refer to our "Payments & Refunds" tab.
  • In case of a withdraw or an exchange, you shall notify it by writing to us at contact@singula-store.com